LANDLORDS
Why choose a Qualified, Regulated Agent?
The Association of Residential Letting Agents (ARLA) was formed in 1981 as the professional and regulatory body for letting agents in the UK. It was recognised that the requirements of the residential lettings markets were so detailed and specific that a separate organisation was required to promote standards in this important and growing sector of the property market. Membership Membership is achieved only by agents who demonstrate that they have a thorough knowledge of their profession and that they conduct their business according to current best management practice. Finance
All members are required to have professional indemnity insurance cover. In addition they are covered by a bonding scheme which provides financial protection for client monies which have been misappropriated.
Professional Standards ARLA members are governed by the Code of Practice providing a framework of ethical and professional standards at a level far higher than the law demands. The Association runs a series of meetings, training courses and seminars at local and national levels to ensure that members are kept fully up to date with the latest best practice. Examinations are held regularly and membership rules required all member offices to have professionally qualified staff by the year 2000. Members’ accounts are required to be audited annually ensuring that they conform to stringent accounting practice. Complaints/Discipline The Association has its own complaints and disciplinary procedures so that any dispute is dealt with efficiently and fairly. Where necessary, suitable sanctions are imposed on the member. Marketing Advantage With its policy of developing and maintaining the highest possible standards within its membership, ARLA is seen as a benchmark for professionalism that both landlords and tenants can have confidence in. This provides its members with a unique marketing advantage in an industry where standards vary significantly and where clients should choose who to use with great care.
For further information visit www.arla.co.uk
Why choose an Independent Letting Agent?
As an independent agent we focus on the job in hand, residential lettings and property management. We are not a side line of another business nor do we get caught up in corporate tape, enabling us to make on the spot decisions and take direct action which allows us to move with the market climate. Your business matters because our business matters, our reputation depends on the service we deliver and is essential to our survival in a very competitive market.
What can you expect?
Professionalism and service tailor made to individual client needs. We provide what you, the client, want and will supply any part of our service independently or incorporated within our three key levels. A combination of enthusiasm, experience and hard work coupled with the investment of the latest in computer software solely dedicated to the lettings industry ensure we provide a service that is second to none. We work with our landlords to supply them with what they require on a personal basis so whether you have an expansive property portfolio already or, you are a first time buy-to-let novice, Kemp & Co is fundamentally the only letting agent you will ever need.
Before you buy
There are many points to take into consideration when letting a property and Kemp & Co will guide you through, whatever stage of the process you are at, to ensure you receive the best possible advice.
Prior to purchase you will need to consider what it is you wish to achieve. Will the property be solely for investment or will you be moving into it at a later stage? There will be many differences in the type of property purchased from one landlord to the next and this will depend on their individual needs and requirements. So many landlords will buy something that appeals to them personally and fail to identify what is actually in demand. Failure to identify the right type of property from the outset will then affect their long term goals and aspirations, their potential rental income in relation to the money they have invested, the long term capital growth and increase the possibility of void periods.
First time landlords and landlords from outside the local area will need to know their market to ensure they invest in the right type of property according to tenant demand. The property market will vary from one town to the next, as indeed will the rentals and the type of tenant. Kemp & Co understands that the advice they give in the early stages can be crucial to the success and the smooth running of a tenancy later on.
As an independent lettings specialist you can trust that the advice you receive from Kemp & Co will only relate to the local buy-to-let market and your best interests. We can sift through the mountains of property particulars you will receive from Estate Agents who will be keen to secure a sale. We will help you decide which properties to view and can even view with you in order to point out the letting potentials from the letting pitfalls which will enable your decisions to buy or not to buy and even reflect in the price that you eventually pay.
Kemp & Co will discuss in depth the pros and cons of letting your property, identify potential problems and counteract them with practical solutions. The key to successful letting is always in the preparation and the set up, choosing the right agent is at the core of this. Kemp & Co offer a professional approach to residential lettings and property management with experienced, qualified staff who have local expertise and where customer service always comes first.
Preparation
In order to prepare for the letting of your property Kemp & Co will visit you at the property to give you specific advice. We will discuss with you the best way to achieve maximum rental income, how to ensure your property is safe and meets all the legal requirements, what you need to provide, whether to let furnished or unfurnished and more importantly exactly what you need from Kemp & Co.
Which Service Should I Choose?
The answer to this question can only come from you but we will supply you with all the facts you need to make the right decision, generally the service you choose will depend on your own confidence and experience, the time you have available and your accessibility to the property. We will be involved as little or as much as you like, dependant on your needs but offer three key levels:
Tenant Find & Set Up, Rent Collection and Full Management.
Tenant Find & Set Up
A popular service which is ideal for landlords who like to be more involved with their tenants and manage the maintenance of their properties. This service generally attracts the more experienced landlord, or landlords that live in close proximity to their investments. Kemp & Co operate this service on a fixed fee basis which includes the following:
Inspection & appraisal of the property including rental, legal & practical advice
Advertising
Viewings
Tenant Referencing
FREE Rent Guarantee Insurance*
Preparation of Tenancy Agreements
Preparation of Inventory/Schedule of Condition**
Collection of Deposit and Payment into Approved Scheme
Collection of First Months Rent in Advance
Standing Order Mandate
Reading Meters and Informing Utility Companies and Local Authority of Change of Occupier
Detailed Invoice for Tax Purposes
Fees Deducted at Source
Arrangement of Gas & Electric Certificates (if required)
We will set up the tenancy in its entirety and then hand over the running of it to the landlord, all for a one off fee. The landlords will receive a pack containing all the information in relation to the tenancy and will then be responsible for dealing with the tenant directly, collection of rent, inspecting the property and sorting out any maintenance issues.
Kemp & Co will always answer any queries a landlord might have in relation to the running of their tenancy, regardless of what level of service is selected. Kemp & Co can step in at any time should a Landlord need help and fees will be negotiated depending on the intensity of work and commitment required.
Rent Collection
Kemp & Co will provide all of the above, as with the Tenant Find & Set up Service, but in addition will be responsible for the collection of rents, statements of account for tax purposes and any issues concerning rent arrears including insurance claims (rent arrears only).
This service is billed differently to the Tenant Find & Set up Service as the work involved is ongoing. Landlords will pay a reduced set up fee and in addition we will charge a monthly commission rate.
Full Management
A comprehensive package incorporating all of the previously mentioned services but in addition Kemp & Co will be in direct contact with the tenant. We will carry out periodic inspections and report back our findings which will include any minor works that need to be undertaken, any issues raised by the tenant and any recommendations we feel necessary to protect your investment. We will liaise with you in respect of any repairs required and instruct your own preferred contractors or our own local, trusted workmen to ensure minor works are carried out promptly, professionally and at reasonable cost. We will deal with all tenant queries and take out the day to day stresses and worries of property management. This service is ideal for landlords who want to protect their investments but who do not necessarily have the time, do not live in the area or who maybe concerned about the many obligations concerned with residential letting that they need to undertake. Landlords will again pay a reduced set up fee and in addition we will charge a monthly commission rate.
Please note that we do not quote fees on our website or within our brochure as properties, landlords and areas have different needs and require different levels of commitment. This information is intended as a useful guide only. We are happy to discuss all our services more in depth with you whereupon we can also negotiate a fee that reflects the service you require. Please call our office on 01305 251800 to arrange a free, no obligation rental appraisal which will ensure you receive the best advice.
We also provide a range of other services which we are able to offer on an individual basis or incorporated into one of the key levels including
Overseas Management
Tenancy Agreements
Inventories/Schedule of Conditions
Key Cutting
Project Management
Garden Maintenance
Property Cleaning
Insurance Information
Meter Reading & Liaising with Utility Companies
Arrangement of Gas Safety Certificates
Arrangement of Electrical Safety Certificates
Arrangement of Energy Performance Certificates * Subject to tenant status Applies to unfurnished property only. * Separate fees apply to part furnished of fully furnished properties.
Project Management & Building Works
We are able to provide via N.A Williams Building Consultancy Ltd a comprehensive consultancy service tailored to meet your specific requirements. Neil is able to offer you pre-tender advice, provide technical guidance and design solutions that are cost effective and reduce the potential for future problems. Neil will guide you through the planning and Building Regulation process, ensuring that you understand and are happy at all stages until completion. Mains benefits include:
● Evening or weekend consultations available ● Sketch designs agreed with you, and discussed with your local planning department before a formal application is made ● Prepare and issue residential & commercial planning and building regulation drawings ● Full monitoring of all applications and advising you at all the relevant stages until completion
● Preparation of work schedules, specifications, detail drawings and all required contract documentation ● On site supervision ensuring high standards throughout ● Over 25 years experience with the construction industry ● Advice on builder selection ● Friendly & professional service ● No project is too large or too small ● Very competitive rates ● Good relationship with local council's Planning and Building Regulation departments
No job is considered too large or small, Neil will ensure that he provides the same level of professional and friendly service whatever the project. Whilst ensuring you receive a professional service, Neil strives to maintain competitive rates providing you with value for money.
Contact the office on 01305 251800 for further details or contact Neil Williams direct:
N A WILLIAMS Building Consultancy Ltd 15 Peverell Avenue West Poundbury Dorchester Dorset DT1 3SU 01305 269283 07717682937 nawilliams@fsmail.net www.nawilliams-consultancy.co.uk |


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